Who we are
An identifiable individual or company is considered to have provided personal information. The information we collect about you is only collected if it is needed for the operation of our business, and we only gather it with legal methods. Either before or at the time of collecting clients’ information, we explain why we need it. The information provided to us will not be used for any other purpose without the consent of our clients. When appropriate, we receive personal information directly from clients. When appropriate, we notify clients or obtain consent before collecting information from other sources.
Collection of Personal Information
According to our Guiding Principles, we strive for the highest levels of integrity in everything we do. Our commitment to privacy and confidentiality includes ensuring the safety and security of the personal information of our clients, staff, providers and the community at large. We respect the privacy rights of everyone. In maintaining confidentiality, we acknowledge our responsibility. Therefore, we have adopted these Privacy Guidelines to address how personal information is collected, used and disclosed.
Personal Information: Uses and Disclosures
If any disclosure or use by us of a client’s personal information is required by law or if it is necessary to discharge a public duty, we will obtain the client’s consent before disclosing or using that information.
Permission to access personal information
Access to personal information is limited to On Call Centre agents and employees who require access to perform their duties and in accordance with these privacy guidelines. Identify yourself clearly in writing and ask for the personal information we have stored in our records. In compliance with legal and ethical standards, we will inform you if we have retained any personal information in our records within 60 days of receiving your request. Whenever possible, we will provide written explanations for our decision not to disclose your personal information. Our Personal Information Officer can be contacted if you disagree with our decision.
Accuracy of Personal Information
Our goal is to obtain as much accurate, complete, and current information about you as possible. We will correct or seek help to correct any incorrect personal information within 60 days if we discover it. In writing, you may request that we clarify or correct the personal information we have on file for you. A response will be sent to you within 60 days. We will provide you with our reasons in writing if we deny your request. You may appeal in writing to our Personal Information Officer if you disagree.
Privacy Guidelines Compliance with Security of Personal Information
Protecting the confidentiality and security of personal information is one of our top priorities, and we will continue to maintain appropriate safeguards. Our privacy guidelines are provided to all employees, agents, clients, providers, and any other persons or organisations who receive or handle personal information on our behalf.
Guidelines for Privacy Compliance
In addition to our Privacy Officer, we have appointed a Data Protection Officer to assist you in accessing, clarifying, and correcting your personal information. Any complaints about privacy or confidentiality will be investigated by the Personal Information Officer at On Call Centre, who will respond in writing within 60 days of receiving a written request or complaint.
Website Privacy Policy
Providing information and services to individuals and clients is the main goal of our website. Our commitment to protecting your privacy is essential to our business – we want you to know what we do to protect your information online.
Information We Collect
No personally identifiable information is collected automatically from our website visitors, such as email addresses. When you interact with our website, we collect personal information you provide. Upon registering for additional information, you may receive it. If you choose to do so, you will be asked to provide personally identifiable information, for example your name, address, e-mail address, or telephone number. Our local site administrator will correct, update, or remove your personal information, as requested, if your personal information changes or if you wish to delete your information.
Our Information Use Policy
You may request that we use your personal information to provide services to you. Through periodic messages, we may let you know about services, events or other information and notices that we believe may be of interest to you. In order to improve the functionality and design of our site, we may use non-personally identifiable information. Aggregate data about site usage may be used for that purpose. Legal requirements may require us to disclose personally identifiable information.
Cookies
We use limited amounts of cookies on our site. You may have noticed that the cookie feature in your browser allows you to save information related to how you use the website. In this way, our website can be personalised for the individual. We may be unable to provide certain features of our site if you reject cookies.
Links
If we believe you will find the links useful, we may provide them to you. Some of these sites may have different privacy policies. We recommend that you review the privacy policies and statements of all external links to ensure your information is protected. Dazonn Assist does not take responsibility for the information practices of these other websites.
For inquiries contact us at Contactus@dazonnassist.com